FAQ

Frequently Asked Questions

Everything you need to know about websites, AI agents, automations, pricing, support, and how Site Resources works.

What is Site Resources?
We design modern websites, AI agents, and automated workflows for nonprofits and businesses. We specialize in HIPAA-aware, privacy-focused systems built for human services, healthcare, and organizations handling sensitive data.
Who do you work with?
We support nonprofits, small businesses, service providers, startups, and organizations needing secure systems that reduce admin time and improve client experience.
Do you make custom websites?
Yes — we build websites fully from scratch, or through flexible template systems your team can manage. Everything is responsive, SEO-ready, and built to convert.
What’s included in a website package?
All sites include responsive layouts, SEO setup, content structure, and brand integration. Higher tiers include booking flows, dashboards, AI agents, and automated systems.
Are your systems HIPAA compliant?
Yes — we use HIPAA-aligned design patterns, data protection principles, and controlled integration methods to protect sensitive information.
What can your AI agents do?
They handle intake, FAQs, triage, routing, documentation guidance, internal support, multilingual communication, escalation rules, and more — all tailored to your workflows.
Are AI agents safe?
Yes. Our agents are designed with strict boundaries, data protections, and no unsanctioned memory or external sharing. They follow rules you define.
How much does everything cost?
Websites start at $999. AI agents begin at $549. Advanced packages range higher depending on automation complexity and long-term support. See our Pricing page for details.
Do you offer nonprofit or sponsored pricing?
Yes — registered nonprofits can apply for discounted or sponsored pricing through our Mission Support Program.
Do you provide ongoing support?
Yes. Maintenance plans include updates, optimization, security checks, content updates, and priority support. Optional but recommended.
Can you integrate our existing tools?
Absolutely. We integrate CRMs, booking tools, donation systems, email platforms, case-management tools, SharePoint, Jotform, and more.
What does it mean to design with care?
We design websites and systems that feel calm, safe, trauma-informed, and intuitive — ideal for organizations supporting vulnerable populations.
How do you ensure data security?
Encryption, secure architecture, access controls, ethical AI rules, and no hidden data retention. Your system stays safe, predictable, and compliant.